Business Writing

Workshop Description

This workshop will appeal to those who need to write clear and concise reports, policies, guidelines, instructions or specifications across multipledocument platforms.

The workshop employs a content model that ensures:

  • proper document planning, considering the complexity of communication channels
  • consistency of message through the application of clear communication rules
  • reusability through easily accessed, assembledand updated content
  • straightforward navigation rules and formats, including the use of search tags
  • compliance to standards all writers follow, e.g., avoiding cliches and abstract nouns
  • structure that accommodates reader differences
Sharing Ideas

Learning Objectives

Participants will be able to:

  • easilyreuse and update documents
  • employ a three tier content model to present clear and easilysearchable content
  • establish appropriate distribution formats
  • structure a document for easy access,assembly and updating
  • incorporate effective meta tag searchprinciples


Participants will engage in a writing simulation to prepare a modular document for two platforms and two end-users. This document will be assessed by their peers and facilitator. They will also be invited to participate in a series of discussions designed to explore and practice the topics covered.


1 Day

2019 migashco