Job Instruction Training
by Michael Kelly, M.A.
Use the following checklist to make sure all the JIT steps are followed.
From time to time we need to train someone for a job - perhaps to use a piece of machinery or to help understand the operations of a new product. The training could be for sophisticated computer-aided lathes, massive industrial equipment or for something as simple as the office coffee machine.
In these situations Job Instruction Training (JIT) works best. It is a fast, safe and thorough way to deliver effective training that's been around since the early 1900s. It involves five basic steps:
Educators teach approved content consistently to all participants using the same training method. Shortcuts, tricks and other alternative ways of doing things should not be taught in JIT. Why? If after the training was completed there was a work-place accident investigation, health, safety and labour organizations would likely look to the training to make sure there was a consistent, approved message for all workers to follow. Inconsistency, so the logic goes, creates variety in methods, and from this, confusion, misapplication and potential health and safety risks.
This five step method is a valuable tool for all educators (teachers and trainers). It helps us:
At the centre of this method is the notion that if the learner hasn't learned, then the teacher hasn't taught.
© Michael Kelly, 2002